Citrix
- Principal UX Designer
- Design Strategy
- Info Design and Architecture
- Interaction Design
- Visual Design
- Design Management
- Cross-Functional Collaboration
Led the redesign of Citrix’s collaboration suite across web, desktop, and mobile, improving NPS, unifying fragmented product experiences through the Flexo design system, and scaling design practices across a global team.
Citrix SaaS Product Ecosystem
Redesigned the Citrix SaaS product ecosystem, creating a unified customer experience across GoToMeeting, GoToWebinar, GoToTraining, and OpenVoice. Developed FLEXO, a scalable design system of visual and interaction patterns that improved usability, strengthened brand consistency, and contributed to higher customer satisfaction and NPS.

GoToMeeting Endpoint
Redesigned GoToMeeting across mobile, web, and desktop platforms to create a seamless, consistent user experience. Established scalable visual and interaction patterns through the FLEXO design system, improving usability, design consistency, and cross-platform experiences.

GoToMeeting Mobile
Redesigned the GoToMeeting mobile experience to deliver intuitive, seamless collaboration on the go. Streamlined navigation, simplified meeting interactions, and applied the FLEXO design system to create a consistent, user-friendly experience across mobile devices.

GoToMeeting Web
Reimagined GoToMeeting’s web experience with a focus on accessibility, efficiency, and ease of use. Created a modern, scalable interface that simplified the customer journey, reinforced brand consistency across platforms, and strengthened the product’s visual identity.